Response RE5000S Professional Alarm System
If you have a problem with your Alarm, or if
you have an item that you feel requires
replacement for whatever reason, please do
not hesitate to call our Helpline on:
09062 777200
(Lines open 9.00am to 6.00pm, Monday to Friday. Calls charged at 25p per minute)
We can solve most problems quickly over the phone.
YOUR GUARANTEE
This product (excluding Alkaline batteries) is guaranteed for one year from
the date of purchase against faulty materials or workmanship. We will
repair or replace any faulty product. No liability can be accepted for any
problems caused by fair wear and tear, buyers negligence, improper fitting
or use, local radio interference, wilful or accidental damage, or any
consequential loss or damage howsoever caused. This guarantee does
not affect your statutory rights.
If an item develops a fault, the product must be returned to the address
below in adequate
packaging
with:
1. A copy of your original invoice/receipt
2. A full description of the fault
3. All relevant batteries
PLEASE NOTE
If returning a Control Unit, make sure that the rechargeable battery is
disconnected and removed. If returning an External Solar Siren & Strobe,
make sure that the rechargeable battery and initial power up battery
are disconnected and secure and that the unit is packaged to
prevent damage in transit.
For security, Recorded or Registered Post is recommended.
Service Department, Response Electronics Plc
Longmead Business Centre, Blenheim Road
Epsom, Surrey KT19 9QQ
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