RE5000S Professional Alarm System 25
Continued
TROUBLE SHOOTING
Solar Siren and Strobe does not operate
when system activated.
1. Incorrect Siren Code dip switch settings in Solar
Siren and Strobe or Siren code incorrectly
programmed into Control Unit.
2. Siren duration time timed-out before Control Unit
Autostop time.
3. Disconnect rechargeable and power-up batteries.
Cover solar panel and leave unit for 3-5 minutes.
Re-connect the batteries and then remove the Solar
panel cover.
4. Rechargeable battery low. Power down, fit new
initial power up battery and re-power up.
No response from Passive Infra Red
Detector
1. Check battery connections are good.
2. Ensure that ‘House Code’ is same as that set in
Control Unit.
Passive Infra Red Detector not detecting a
person’s movement
1. Allow up to one minute for the Detector to settle
down and retry.
2. Ensure that Detector is mounted the correct way up
(battery compartment at the bottom except for ‘Pet
Alley’).
3. Ensure that the Detector is mounted at the correct
height 1.8 - 2m from floor, except ‘Pet Alley’).
4. Check that the Detector is correctly set-up. (See
Setting Up Infra Red Detectors).
5. If Detector is mounted upside down for ‘Pet Alley’,
check that the mounting height is not greater than
1m from the floor, depending on the size of pet.
Passive Infra Red Detector flashes when you
walk past it
1. Low battery - replace alkaline battery.
Passive Infra Red Detector false alarming
1. Ensure that the Detector is not pointing at a source
of heat or a moving object.
2. Ensure that the Detector is not mounted above a
radiator or heater.
3. Ensure that the Detector is not facing a window or in
direct sunlight.
Remote Control Unit not working
1. Ensure ‘House Code’ is the same as that set in the
Control Unit.
Red light on Remote Control Unit not
illuminating
1. Ensure battery is connected with correct polarity.
2. Replace battery with alkaline type.
3. Ensure battery connections are good.
Magnetic Contact Detector not working
1. Ensure ‘House Code’ is the same as that set in the
Control Unit.
Red light on Magnetic Contact Detector not
illuminating or is dim when door or window
is opened
1. Ensure battery is connected with correct polarity.
2. Replace battery with alkaline type.
3. Ensure battery connections are good.
Magnetic Contact Detector false alarming
1. Ensure that gap between Magnet and Detector is
less than 5mm.
2. Tamper switch below battery cover not depressed.
Check mounting screw below battery is fitted flush.
Check battery cover lugs are not broken.
Symptom
/
Recommendation Symptom
/
Recommendation
IF YOU HAVE ANY PROBLEMS RING THE
HELPLINE: 09062 777200
(Lines open 9.00am to 6.00pm, Monday to Friday. Calls charged at 25p per minute)
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