20
TROUBLE SHOOTING Section 8
PROBLEM SOLUTION
No camera picture The power supply adaptor for the DVR or
camera(s) is not plugged in. Check all video cable
connections between the camera(s) and DVR.
The TV is not tuned to view the correct channel.
Poor picture quality Clean the camera lens.
Adjust the contrast/brightness on the TV.
Interference is seen The wireless camera operates on the 2.4GHz
on the TV frequency like many devices such as wireless
routers, cordless phones, and microwaves.
If possible keep the camera(s) and receiver
away from these devices.
Some colours viewed by The camera’s lens is a CMOS type sensor. Its
the camera do not appear limitation is that it will not produce all colours
to look like true colours viewed outside accurately.
A white image appears The camera’s infra-red LEDs shine invisible light
at night that reflects of surfaces such as glass causing white
light. Place the camera on the other side of windows
or place the lens flush against the surface to try to
improve the night vision or place in a well lit area.
DVR doesn't automatically Ensure Motion Detection has been setup in the
record when set to motion menu (see pages 13 and 14 or 15 and 16).
record when movement Ensure the correct ‘Motion Detect Interval’ has
is captured been set correctly. (See page 17).
Ensure the sensitivity is set correctly. (See page 17).
Ensure the ‘Motion Detect Area’ has been set
correctly. (See page 16).
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